E911

Emergency 911 notification

To be activated for the UniCom service, first read and agree to the IU Emergency 911 Acknowledgment Statement. As described more fully in that statement, computer-based phone services have inherent limitations with connecting to location-specific services, such as the emergency response services accessed by dialing 911. This is chiefly a problem when using UniCom Enterprise Voice to make calls from a location other than your desk. If you make a call from your desk using UniCom Enterprise Voice, your location should still be transmitted to emergency responders correctly. VoIP phones will transmit the location correctly if used in the location where they were installed. Also, newer cell phones use either GPS or triangulation to determine location. (UniCom Basic users can only call other UniCom users by name, and thus cannot use UniCom to dial 911.)